Most orders are processed within 24 hours on business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day.
You can cancel/modify orders within 12 hours of placement. Contact support immediately; once processed, changes or cancellations aren’t possible.
Contact our support team within 7 days of delivery with photos of the issue. We’ll send a free replacement or offer a full refund, and cover return shipping.
Wipe metal parts with a damp cloth after use, dry thoroughly, and apply light oil to prevent rust. For detailed guides, download our free Tool Care PDF.
Email our team with your order number and reason for return/exchange. We’ll send a pre-paid label (for eligible items) and step-by-step instructions.
All tools come with a 2-year warranty against manufacturing defects. For issues within the warranty period, we offer repairs, replacements, or refunds.
We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay—all with encrypted security.
Yes—get free standard shipping on orders over $50 (US only). International orders don’t qualify for free shipping at this time.
Garden gloves come in S/M/L sizes. Most hand tools are one-size (ergonomic for average adult hands); check product pages for size details.
Yes, we ship to over 50 countries worldwide. Shipping times and costs vary by location—check the checkout page for details.
First, check tracking for delivery updates. If marked delivered but missing, contact your local postal service. If lost, we’ll reship or refund after 3 business days of investigation.
Yes. Once your order ships, you’ll receive an email with a tracking number and a link to check your package’s real-time status.
